IMPROVED AGILITY BY 1000% WITH QUALITY CONTROL SERVICES

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CLIENT

One of the top GSE firms in the US was facing support issues, leading to customer dissatisfaction. They were unable to release their loan quality solution more than one to two times per year successfully, and hence wanted to modernize their platform.

SOLUTION

The client chose Mphasis Digital Risk as a partner to modernize their platform and the following Quality Assurance System replacement was implemented:

• Established a dedicated scrum product team.

• Enabled cloud development, infra management and support.

• Built and implemented a turnkey platform.

BENEFITS

Our solution, which was technically and functionally better than other demonstrated solutions, far exceeded client expectations. It helped the client -

• Reduce operating costs by at least $4M per year.

• Improve agility by 1000%

• Increase the number of releases per year.

• Improvise the competitive strategy with improved lender ratings.